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Start with one process
If one part of your operation keeps getting retyped, chased, copied, rebuilt or remembered by hand, tell me what happens. I'll read it properly and reply by email — no call required to get started.
I focus on service businesses in Perth, Western Australia. If you’re not sure whether your problem is a fit, describe it anyway — that’s exactly what a process review is for.
I’ll reply with what I’d want to understand next. If I don’t think automation is the right answer, I’ll say that too.